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Microlearning Courses

These microlearning courses feature short videos providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like these include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Single play retail price is listed, contact us for employer pricing.

Title Product ID Single Play
Retail Price
Conflict De-Escalation Techniques: Active Listening tjhccdta_vod Buy $4.95
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Customers tjhccdtcc_vod Buy $4.95
Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers tjhccdtce_vod Buy $4.95
Conflict De-Escalation Techniques: Developing a Solution Mindset tjhccdtd_vod Buy $4.95
Conflict De-Escalation Techniques: Preparing Your Workplace For A Face Covering Mandate tjhccdtpw_vod Buy $4.95
Conflict De-Escalation Techniques: Recognizing and Removing Biases tjhccdtr_vod Buy $4.95
Consultative Selling PULSE Model - Evolve mtdlses7_vod Buy $4.95
Consultative Selling PULSE Model - Leverage mtdlses5_vod Buy $4.95
Consultative Selling PULSE Model - Position mtdlses3_vod Buy $4.95
Consultative Selling PULSE Model - Solution mtdlses6_vod Buy $4.95
Consultative Selling PULSE Model - Understand mtdlses4_vod Buy $4.95
Consultative Selling Reminders mtdlses8_vod Buy $4.95
Consultative Selling Skills - The PULSE Model mtdlses2_vod Buy $4.95
Consultative Selling Skills - Why Use This Approach? mtdlses1_vod Buy $4.95
Coping Under Fire On The Front Line In 1 Minute lplncuff_m_vod Buy $3.95
Courageous Conversations In 1 Minute lplnccon_m_vod Buy $3.95
COVID-19: How To Greet Each Other In The New World tquechtg_vod Buy $4.95
COVID-19: How To Properly Don And Doff Your PPE Mask tquechtp_vod Buy $4.95
COVID-19: Precautions tquecpre_vod Buy $4.95
COVID-19: Proper Handwashing Procedure tquecphp_vod Buy $4.95
Creating A Sense of Urgency In The Sale mtdlsesi22_vod Buy $4.95
Critical Thinking In 1 Minute lplncrth_m_vod Buy $3.95
Customer Effort In 1 Minute lplnceff_m_vod Buy $3.95
Customer Service - Acknowledge Every Customer at30csae_vod Buy $4.95
Customer Service - Act To Solve Problems at30csat_vod Buy $4.95
Customer Service - Are You With Me? at30csay_vod Buy $4.95
Customer Service - Cutting Corners at30cscc_vod Buy $4.95
Customer Service - I'm Happy To Help But… vviscsih_vod Buy $4.95
Customer Service - I'm Right You're Wrong at30csir_vod Buy $4.95
Customer Service - I've Heard This All Before vviscsi1_vod Buy $4.95
Customer Service - It's Not My Department vviscsi0_vod Buy $4.95
Customer Service - It's Not My Problem at30csin_vod Buy $4.95
Customer Service - It's Policy, There's Nothing I Can Do vviscsip_vod Buy $4.95
Customer Service - Let Me Transfer You vviscslm_vod Buy $4.95
Customer Service - Listen To Your Customers at30cslt_vod Buy $4.95
Customer Service - Observe The Difference In Every Customer at30csod_vod Buy $4.95
Customer Service - Service Delayed Is Service Denied at30cssd_vod Buy $4.95
Customer Service - The Invisible Customer at30csic_vod Buy $4.95
Customer Service Recovery (HEARD) In 1 Minute lplncsre_m_vod Buy $3.95
Customer Service Supervision - Don't Let Policy Detract From Service vviscss0_vod Buy $4.95
Customer Service Supervision - Encourage Employee's To Find Solutions vviscsse_vod Buy $4.95
Customer Service Supervision - How To Handle Mistakes vviscssh_vod Buy $4.95
Customer Service Supervision - Quality Matters As Much As Quantity vviscssq_vod Buy $4.95
Customer Service Supervision - Tell People What They're Doing Right vviscsst_vod Buy $4.95
Customer Service Tip - C.A.R.P. In 1 Minute lplncstc_m_vod Buy $3.95
Daily Team Huddle In 1 Minute lplndthu_m_vod Buy $3.95
Dealing With A Silent Colleague Or Customer In 1 Minute lplndwsc_m_vod Buy $3.95
Dealing With Aggressive Staff Members In 1 Minute lplndasm_m_vod Buy $3.95
Dealing With Anxiety And Stress In 1 Minute lplndwas_m_vod Buy $3.95
Dealing With Bad Attitudes In 1 Minute lplndwba_m_vod Buy $3.95
Dealing With Change In 1 Minute lplndwch_m_vod Buy $3.95
Dealing With Criticism In 1 Minute lplndwcr_m_vod Buy $3.95
Dealing With Extroverts In 1 Minute lplndwex_m_vod Buy $3.95
Dealing With Introverts In 1 Minute lplndwin_m_vod Buy $3.95
Dealing With Know-It-All Customers In 1 Minute lplndwkc_m_vod Buy $3.95
Dealing With Non-Stop Talking Customers In 1 Minute lplndwnt_m_vod Buy $3.95
Dealing With Rude People In 1 Minute lplndwrp_m_vod Buy $3.95
Decision Making In 1 Minute lplndema_m_vod Buy $3.95
Defusing Anger (CALM) In 1 Minute lplndaca_m_vod Buy $3.95
Defusing Angry Customers In 1 Minute lplndacu_m_vod Buy $3.95
Delegation In 1 Minute lplndele_m_vod Buy $3.95
Different Negotiation Styles mtdlsens4_vod Buy $4.95
Disarming A Heated Conversation In 1 Minute lplndhco_m_vod Buy $3.95
Ditch The Pitch Approach mtdlsesi18_vod Buy $4.95
Do It Right The First Time In 1 Minute lplndirf_m_vod Buy $3.95
Don't Talk About Your Solutions Too Early On mtdlsesi3_vod Buy $4.95
Dove Personality Type In 1 Minute lplndpty_m_vod Buy $3.95
E.D.G.E. Teaching Tip Method In 1 Minute lplnettm_m_vod Buy $3.95
Eagle Personality Type In 1 Minute lplnepty_m_vod Buy $3.95
Effective Training Programs In 1 Minute lplnetpi_m_vod Buy $3.95
Effective Training Rooms In 1 Minute lplnetri_m_vod Buy $3.95
Email Tips In 1 Minute lplnemti_m_vod Buy $3.95
Emailing Different Age Groups In 1 Minute lplnedag_m_vod Buy $3.95
Emergency Planning: Emergency Action Drills - Playing Your Part marcepla1_m05_vod Buy $4.95
Emergency Planning: Emergency Action Drills - The Process marcepla1_m04_vod Buy $4.95
Emergency Planning: The Planning Process marcepla1_m01_vod Buy $4.95
Emergency Planning: The Threat Of Terrorism marcepla1_m02_vod Buy $4.95
Emergency Planning: Your Role In Emergency Planning marcepla1_m03_vod Buy $4.95
Emotional Intelligence In 1 Minute lplnemin_m_vod Buy $3.95
Employee Engagement In 1 Minute lplnemen_m_vod Buy $3.95
Engaging Remote Staff In 1 Minute lplnerst_m_vod Buy $3.95
ESOL - English As A 2nd Language In 1 Minute lplnesol_m_vod Buy $3.95
Fall Protection In Industrial And Construction Environments: Edges Openings And Guarding marcfpii_m02_vod Buy $4.95
Fall Protection In Industrial And Construction Environments: Personal Fall Protection marcfpii_m05_vod Buy $4.95
Fall Protection In Industrial And Construction Environments: Preventing Slips Trips And Falls marcfpii_m01_vod Buy $4.95
Fall Protection In Industrial And Construction Environments: Using Portable And Fixed Ladders marcfpii_m03_vod Buy $4.95
Fall Protection In Industrial And Construction Environments: Working Safely On Scaffolding marcfpii_m04_vod Buy $4.95
Features And Benefits In 1 Minute lplnfebe_m_vod Buy $3.95
FISH! Philosophy In 1 Minute lplnfphi_m_vod Buy $3.95
Fist To Five Consensus Technique In 1 Minute lplnftfc_m_vod Buy $3.95
Forklift: Powered Industrial Truck Safety: A Forklift's Stability And Handling marcfpit1_m07_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Driving Forklifts Safely marcfpit1_m08_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Inspection And Maintenance marcfpit1_m03_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Lifting A Load With A Forklift marcfpit1_m06_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Operating Conditions marcfpit1_m05_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: OSHA Training Requirements marcfpit1_m01_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Safe Operating Procedures marcfpit1_m04_vod Buy $4.95
Forklift: Powered Industrial Truck Safety: Types Of Powered Industrial Trucks marcfpit1_m02_vod Buy $4.95
Forming Teams In 1 Minute lplnftea_m_vod Buy $3.95
Formula For Change In 1 Minute lplnffch_m_vod Buy $3.95