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Customer Service - Cutting Corners
- Product ID
- at30cscc_vod
- Training Time ?
- 2 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
Overview
This course shows customer service reps how cutting corners becomes a damaging viral video, compared to an example of exceptional service, leading to rave reviews. This course demonstrates the power of going above and beyond and providing exceptional customer service.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Categories
Audience
Customer Service Reps
Topics
The course presents the following topical areas:
- Cutting Corners
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