Managing Conflict: Incorporating Conflict Management into Team Culture

This Activity would complement any of our courses related to conflict resolution.

This Activity includes a short instructional video to introduce the topic and discuss what must be done to implement the activity. You can follow the step-by-step instructions in the Implementation Guide to easily take action on the job in order to build this skill. Within the Implementation Guide is a self-assessment for you to evaluate your results. Some activities include Microsoft Word job aid documents to help you perform the action steps.

This Activity will help you achieve the following objective: Create a conflict management agenda item to create a conflict management culture.

This action is made for managers and is designed to help manage conflict. As a manager, you will perform this action with your employees. By performing this action you will learn how to create a conflict management agenda item to create a conflict management culture. You will create a conflict management agenda item for team meetings.

Completing the Activity on the job should take you 15-20 minutes per meeting.

Managers