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Showing Empathy
- Product ID
- lplnsemp_vod
- Training Time ?
- 10 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 6
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Some people are naturally better at showing empathy than others. This video training explores ways to improve how you show empathy.
This training explores how to build trust and rapport with others. Viewers learn about the importance of empathetic listening. This training explains ways you can show empathy in your workplace.
Empathy is a way to show others that you are paying attention to their needs. Use this video to educate employees about showing empathy to improve workplace relationships with colleagues and customers.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
All employees
Topics
The course presents the following topical areas:
- Introduction
- Showing Empathy
- Building Trust And Rapport
- Empathetic Listening
- Empathy Vs Sympathy
- Recap
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