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Abusive Customers In 1 Minute
- Product ID
- lplnabcu_m_vod
- Training Time ?
- 1 minutes
- Microlearning
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 1
- Quiz Questions
- 0
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Overview
Abusive customers may swear at you, call you names or even threaten you. This one-minute video outlines a number of steps you can follow to deal with an abusive customer, while reminding you to always follow your company procedures.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Workplaces
Audience
Anyone in a customer-facing role
Topics
The course presents the following topical areas:
- Abusive Customers In 1 Minute
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